We are very sorry for any inconvenience we may have caused you as a result of this. Please contact us as soon as possible with a photo of the damage, and we will work on providing you with a replacement immediately.

You can either use the contact form or send an email to via support@petfy.shop

You are important to us, and we want to make sure that you are delighted with the product. If there is any damage to the product, you will receive a replacement immediately.